Frequently
Asked
Questions

Have questions about our rentals, safety, or booking process? We’ve got answers to help you plan your event with confidence and ease. Still need help? Reach out to our team anytime — we’re happy to assist you!

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Frequently Asked Questions

Here are our top Frequently Asked Questions. If you have a question and do not see the answer below, please feel free to send us a message or call us. We will be more than glad to assist you.

How can I request a quote or reserve an inflatable?

You can request a quote through our website, by phone, or via email. A deposit is required to secure your reservation and confirm availability.

What areas do you service?

We are Servicing •Ladson • Summerville • Goose Creek • Moncks Corner• Hanahan • Charleston • North Charleston

How long is the rental period?

Standard rentals are for up to 4–8 hours. Extended rental or overnight options are available upon request for an additional fee.

Do you set up and take down the inflatables?

Yes! Our team handles delivery, setup, and takedown so you can enjoy the fun without the hassle.

What is required for setup?

We need a flat, clean area free of sharp objects. Grass is preferred, but we can also set up on concrete or pavement with proper notice. A power source (outlet) must be within 100 feet; otherwise, a generator is required (available for rent).

What if it rains on the day of my event?

Safety is our priority. Inflatables cannot be used in heavy rain or strong winds. You may reschedule your rental due to bad weather. If you notify us 48-72 hours before the event.

Is a deposit required?

Yes, a 50% deposit is required as a booking fee. The remaining balance is due upon arrival, before setup begins, no exceptions.

What is your cancellation policy?

Deposits are non-refundable but can be applied to a future rental if canceled with at least 48 hours’ notice. Cancellations due to unsafe weather will receive a credit.

Do you carry insurance?

Yes! We are fully insured for your peace of mind and ours.

Are your inflatables cleaned and sanitized?

Absolutely. We thoroughly clean and sanitize every inflatable after each use to ensure safety and hygiene.

Can adults use the inflatables?

Some of our inflatables are adult friendly. Please ask us which units are best suited for mixed-age groups.

Do you offer party packages or add-ons?

Yes! We offer popcorn machines, dunk tanks, and more. Ask us about our event bundles and specials.

Do I need to be present during the rental?

Yes, an adult (18+) must be present at all times during the rental for supervision and safety.

How far in advance should I book?

We recommend booking at least 2–4 weeks in advance, especially during peak season (spring/summer). Last-minute bookings may be available based on inventory.

Do you do corporate, school, or church events?

Yes! We service all types of events, birthday parties, school field days, church festivals, company family day, and more.

Do you accept in-kind donation requests for community events or fundraisers?

Yes, we do! We are proud to support our community and are happy to consider in-kind donation requests for qualified events such as nonprofit fundraisers, and community outreach programs.

Customer Reviews

“Mabel and her team did an incredible job hosting a booth at the NeoHERO Foundation™ Launch Party. Mabel provided excellent communication, she was flexible with weather conditions, and she shared several ideas for back-up plans in the case we were rained out. All the kids raved over the balloon animals. 10/10 would work with Mabel A. Mendez and D Inflatable Events, LLC again!”

Lindsay Spurgeon- Founder and Executive Director of NeoHERO Foundation™

“We used D Inflatable Events for our school's spring carnival, and the kids had an absolute blast! The obstacle course and giant slide were the hits of the day. Super professional setup and teardown—we’ll definitely work with them again.”

Mr. Daniel Alvarez, Event Coordinator

“Our company picnic was a huge success thanks to D Inflatable Events. The water slide and dunk tank kept the whole team entertained, and the cotton candy machine brought back childhood memories! Highly recommend them for any corporate event.”

Tasha M., HR Manager

Who We Work With

We proudly partner with parents, schools, churches, businesses, and event organizers throughout the Charleston metropolitan area to deliver safe, clean, and unforgettable fun at every celebration.